BY Judah Hirsch Articles
Growing your business can be very challenging when you have employee attendance issues. Here’s a quick story about how a BPO company learned that the hard way.
After passing up on the chance to upgrade to a less tedious payroll system, the company started facing one problem after another. Two months after, they discovered that there are still at least 10 former employees receiving their full monthly salaries.
Apparently, those 10 employees were still tagged as “Active” on the payroll officer’s manual spreadsheet. They ended up wasting six months worth of wages to these separated employees. The cost of this tiny mistake amounted to hundreds of thousands of pesos, not to mention the job of the payroll officer.
A year later, they dealt with an even bigger price tag. Dishonest reporting of overtime led to overpaid employees. The company also faced penalties due to miscalculation of SSS benefits and taxes. To top it all off, they had multiple lawsuits from complaints of disgruntled employees. These issues resulted to almost PHP 1 Million worth of damages. This was a far cry from the price of the payroll software the BPO neglected.
In a recent study of Philippine firm, 23% of companies still compute payroll manually. Doing so will subject the companies to a handful of concerns such as:
These were some of the problems encountered by the BPO company. They invested too much on manual payroll which only resulted to the company losing a lot of money.
In the Philippines, payroll processing is complex because computation of government benefits must be taken into consideration.
Each employee will be in a different group and thus a different deduction. There are also certain benefits that are required by the law. These benefits may be difficult to manage if done through manual computation and tracking. Take for example, the number of vacation and sick leaves of employees every year. If you do not keep track of these on a regular basis, it will be easy to commit mistakes and end up managing irate employees.
These are just some of the issues that a payroll software can solve. It empowers employees to file and keep tabs on their remaining number of leaves while recording every employee input into the system. This saves HR a lot of time and mistakes. Employees can also keep track of their time record. Having a payroll automation can prevent a lot of disputes from happening before employees get their salaries.
Investing in payroll automation comes with a price. There is usually a set-up and training fee. This also covers entering all of your employees’ data and training your payroll team to use the software. Fortunately, some companies actually let you use their payroll software for free.
There are a lot of important benefits of having an automated payroll system in place such as but not limited to:
The key benefit of using a payroll system is having the highest level of reliability on your data. There are employees who do not really care about attendance because their bosses are not strict with the company’s attendance policy or they rely on someone else to buddy-punch for them. When left unchecked, employees will continue to do such actions at the expense of the company.
The solution is to use a biometric system where employees must have their fingerprint scanned for them to clock in. This makes the system less prone to tampering. Having a biometric system will push for the employees to be more attendance-conscious.
A reliable payroll system is essential in running a business. While it is true that there are costs involved, the story of the BPO company clearly shows that it is going to be worth the investment in the long run.
What payroll issues do you currently have? Tell us in the comments below and we will help you find the solutions you need.